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Automotive Service Advisor
Salary undisclosed
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Roles & Responsibilities
Responsibilities:
Customer Service
- Understand customer concerns and issues with their vehicle.
- Provide clear explanations of recommended repairs.
- Provide advice on vehicle maintenance.
Service Consultation and coordination
- Schedule service appointments and oversee the service workflow.
- Coordinate with technicians to ensure timely and accurate diagnostics and repairs.
- Keep customers informed of the status of their vehicle throughout the service process.
- Review the service and repairs completed with the customer.
Administration
- Prepare and present accurate cost estimates for labor, parts, and additional services.
- Process service orders, invoices, and payments.
- Maintain detailed records of services performed and parts used.
Qualifications:
- Minimum 5 years experience in vehicle repair and accident claims
- Attention to detail and a commitment to high level of customer service
- Strong organizational and multitasking abilities
- Valid driver's license
Summary of role requirements:
- Flexible hours available
- More than 4 years of relevant work experience required for this role
- Working rights required for this role
- Expected salary: $3,500 - $4,000 per month
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