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Jobs or company...

HR Operations Executive, HRSS (1-year contract)

Salary undisclosed

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Overview

• You will be responsible for the execution of HR processes and transactions according to documented procedures for assigned area of responsibility within OHR Shared Services, to fulfil internal and external service commitments.

• You will also handle the daily workload and deliver day-to-day HR transactions in a timely and accurate manner with minimum supervision.

• You will ensure Service Level Agreements (SLAs) are met in the delivery of HR transactions.

The successful incumbent will be offered an initial 1-year agency contract, subject to renewal or conversion.

Roles & Responsibilities

HR Process Execution

• Handle end-to-end on-boarding processes via the SAP SuccessFactors (SF).

• This includes supporting offer letter preparation via Powerdocs and DocuSign applications, and tracking of offer acceptance.

• Support new hire on their submission and completion of personal documentation via SF for other teams’ processing of staff card, NUSNet ID and work pass etc.

• Work with HR Business Partners to prepare new hire for assumption of duty.

• Review and manage new hire’s records in various SF modules.

• Support electronic filing of employee’s personal documents in Opentext xECM application.

• Use HR tools and systems appropriately to complete assigned work and ensure HR systems are maintained accurately based on agreed procedures and team standards.

• Ensure data integrity when meeting deadlines and timely delivery of services.

• Able to multi-task and manage the workload during peak periods and work closely with the team as backup resources for timely delivery of services.

Stakeholder Engagement

• Partner with both internal and external stakeholders to ensure completion of HR processes or redirect/escalate to the relevant parties/authorities for follow-up/ decisions.

• Often the ‘Expert’ in assigned area of service delivery work. Be a valuable partner to management, colleagues and staff by providing accurate and expert advice for own area of work.

• Understand the scope of process work and the SLAs for each service, and ensure all process documentations are current, accurate and complete.

• Keep abreast of changes in the organisation and work with the relevant stakeholders to ensure that HR requirements/processes are met.

HR Process Improvement & Innovation

• Work as Process and/or Technology Champions within the Shared Services Teams to proactively identify ways to enhance work processes for improved performance either through self-discovery or through seeking feedback from stakeholders.

• Recommend process changes in HR suite of process from recruitment, on-boarding, in-service, off-boarding etc, and participate and support HR improvement projects.

• Generate improvement ideas and translate them into plans and actions.

Qualification/Experience

  • Diploma Holder with 2 years of relevant work experience.
  • Excellent communication and interpersonal skills, with the ability to work collaboratively with stakeholders
  • High level of initiative, meticulous and detailed oriented with strong organisation skills
  • Results oriented and have a process and service-focused mind-set
  • Proficiency with Microsoft Office suites, Analytics, SAP SuccessFactors, Electronic Signature, Electronic Content Management system will be advantageous.
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