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Customer Service @ Museum / Gallery | No Exp Required

Salary undisclosed

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Our client is a well-established custodian of Singapore's heritage, assuming the role to promote and safeguard our diversity for educational purposes, cultural understandings as well as nation building.

The Opportunity

  • 9:30am to 7:30pm daily (varies for different locations)
  • 5 days/week (Including weekends & PH)
  • Located mainly in Central, near Cityhall
  • Gross up to $2,100
  • 1-Year Contract (Renewable)

The Job

  • Front counter duties: admissions, event fees, membership, merchandise sales
  • Warmly greet and assist visitors in person, on phone, and via email
  • Promote exhibitions and tours
  • Manage daily takings and replenish collateral
  • Oversee cash and cheque collections by security agency
  • Assist with wayfinding and guide on audio/mobile device usage
  • Coordinate group visits and conduct inspections
  • Manage merchandise sales
  • Proactively collect visitor feedback and compile reports
  • Handle administrative tasks: guided tour registrations, inquiries
  • Manage email, phone inquiries, and group visit bookings

The Requirements

  • Strong interpersonal skills, preferably bilingual
  • Proficient in Microsoft Office, Point of Sale Systems, and digital technologies
  • Experience in handling various payment modes
  • Flexible in customer interactions in a front-facing role
  • Willingness to work on weekends and public holidays

Next Step

Prepare your updated resume and email to [email protected] with the following details:

  • Full Name
  • Residential Area
  • Commitment Period
  • Expected Salary
  • Earliest Commencement Date
  • Please note that only shortlisted applicants will be notified and this is on a 1 year contract, subject to renewable.

Wong Zhi Cheng

Direct Line: +65 8907 0479

EA License No: 91C2918

Personnel Registration Number: R22105888