EXECUTIVE (11-MONTH) - STUDENT & ALUMNI SERVICES OFFICE
Salary undisclosed
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[What the role is]
This is an 11-month contract position as an Executive in the Student & Alumni Services Office.
[What you will be working on]
Your responsibilities will include, but are not limited to, the following:
Student Service and Visitor Centre
This is an 11-month contract position as an Executive in the Student & Alumni Services Office.
[What you will be working on]
Your responsibilities will include, but are not limited to, the following:
Student Service and Visitor Centre
- To support frontline services which include:
- Inbound calls
- Walk-in enquiries
- Email enquiries
- Lost & found items
- Issuance of documents
- Blazer Issuance
- Ensure continuous and high-quality service, with no lapses
- Good interpersonal and communication skills with an ability to engage effectively with internal and external stakeholders
- Prior experience in front-line service or customer-facing roles is an advantage
- Able to anticipate and solve problems for internal and external customers
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