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IT Executive (0209 September 2024)

Salary undisclosed

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Job Description

  • Provide comprehensive support for shore-based infrastructure, applications, and end users
  • Provide infrastructure support for a network consisting of switches, firewalls and maintain the reliability of the network and systems infrastructure
  • Monitor backup server and enterprise backup system to ensure the recovery of user data and email systems
  • Set-up and maintain IT equipment in Auditorium, Boardroom and other meeting spaces as required
  • Coordinate with vendors for the procurement and servicing of IT equipment
  • Manage company domain name and public IP addresses
  • Administer Active Directory, DNS, DHCP and MS O365
  • Assist in server monitoring, configuration, installation, and setup user sccount / security administration
  • Provide multi-level support and convey resolutions for issues pertaining to software, hardware, printers, e-mail, network and telecommunication
  • Configure IT profiles and equipment
  • Provide expert knowledge on Microsoft Office and other Windows applications to resolve issues
  • Analyze, monitor, and resolve application and system failures and provide general analysis and operational support
  • Carry out scheduled and emergency maintenance of managed systems to ensure that the production platform runs at optimal capacity
  • Initiate installations of application software and updates
  • Resolve application and system failures
  • Facilitate end-user communication and computing for ships at sea
  • Collaborate with ship personnel and make visits to ships as required
  • Engage with third-party vendors and Telco providers for infrastructure maintenance and ship communications
  • Extend support to colleagues in other regions as the company expands
  • Update IT and user inventory / data and produce monthly reports
  • Understand the potential cyber vulnerabilities in computer-based systems and technical procedure and protection measures to ensure availability and integrity of systems and data


Requirements

  • Minimum Diploma holder in relevant discipline with minimum 3 years of experience
  • Must have strong computer hardware and software proficiency
  • Experience in maritime sector and operations, and strong familiarity with navigational aids and maritime communication systems
  • Able to troubleshoot and problem solve
  • Good communication skills, team player & able to work in challenging ICT environment
  • Able to travel overseas and board vessels and perform duties on ships in shipyard & anchorage
  • May need to work on weekends and public holidays
  • Candidate with maritime industry experience will be an added advantage


Benefits

Chan Chee Meng

EA 07C3069

R1110620