Operations Executive - Tenant Management System

We are looking for an Operations Executive to join our Operations Team and execute the delivery of our Tenant Management Solutions. We are looking for a hands-on individual who’s able to deliver. If you love coordinating and want to help establish Flo as the go-to renewable electricity retailer in Singapore, we want to hear from you!

About Flo

We are pushing boundaries and breaking conventions of the traditional electricity retailer. To do so, we are looking for like-minded people who share our passion for technology and sustainability. You might be the one we are looking for!

Find out more about us on https://floenergy.sg/business/about

What You Will Be Doing

• Assist in various projects that aim to improve operational processes. This involves setting project timelines, coordinating with different departments, and ensuring that projects are completed on schedule
• Work together with Customer Operations and manage the tenant move-in and move-out process for key account customers
• Coordinate with our vendors for meter installation, meter reading, invoices and meter-related issues. Be available on-site where required to oversee new project implementation
• In collaboration with Sales and Customer Operations, attend to customer’s enquiries and troubleshoot customer’s issues
• Own and coordinate the landlord and tenant invoicing process and assist customer operations in addressing landlord and tenant billing-related queries
• Participate in process, system improvement discussion and development for tenant management solutions
• Assist in various projects that aim to improve operational processes. This involves setting project timelines, coordinating with different departments, and ensuring that projects are completed on schedule
• Managing relationships with suppliers and vendors to ensure quality and logistics coordination of meters
• Support tasks assigned by the Head of Sales, Tenant Management Solutions, as and when necessary
  
  

You Will Be a Good Candidate If You

• At least 1 to 2 years of experience
• An all-rounder with good interpersonal and management skills to collaborate both internally and externally to deliver the best customer experience
• Ability to excel independently with a strong sense of ownership
• A passion for people with an interest in renewable energy and a natural curiosity in technology
• Proficiency in Microsoft Excel is required
  
  

Extra Points If You

• Have relevant exposure to the energy market
• Possess a basic understanding of cross-functional processes and financial concepts related to operations and cost to serve
• Are tech-savvy!
  
  

Culture And Benefits

• Get involved in product development from the ground up to chart the future of Flo.
• Work in an open-minded and dynamic environment with a talented team.
• Budget and time to take on professional development courses and team outings.
• Enjoy an attractive compensation package, generous time-off and work-life balance.
  
  

Equal Opportunity Employer Statement

We are committed to building diverse teams and creating an inclusive workplace that enables all our employees to perform at their best, regardless of nationality, ethnicity, religion, age, gender identity or sexual orientation. We are dedicated to creating a work environment where everyone is treated with respect and dignity, and where all employees have the opportunity to reach their full potential. We believe each individual's uniqueness is invaluable and helps make our company better.

Join a fast-growing electricity retailer that's making renewable energy accessible for all

We are looking for growth-minded people who share our values and beliefs. We would love to hear from you.