Senior Information Technology Engineer

Reporting to Senior Manager, Information Technology & Administration, this position is responsible for planning, implementing, maintaining and supporting all areas of IT infrastructure to ensure stable and secure IT environment for all users.

Responsibilities:

• Administer, manage and maintain network, servers and storage
• Provide technical support in computer hardware, software and associated peripherals andensure computers are setup and configured with standard software for users in local and regional affiliate offices
• Provide support for IT projects and propose recommendations to improve IT operations with suitable IT solutions and tools
• Ensure proper functioning of all security appliances and adherence to IT security policy control
• Create, review and update IT security policies and procedures
• Carry out periodic and required security updates to all IT systems, computers and equipment
• Perform backup and restoration of data & systems and periodic disaster recovery exercises as well as constant monitoring of system logs to identify and remove security threats
• Propose and develop implementation plans of useful IT technologies for constant infrastructure and security improvements
• Work closely with Japan headquarter and IT vendors on system implementation and IT operations
• Coordinate with IT vendors on faulty hardware repairs, replacement and return merchandise authorisation (RMA)
  
  
  

Requirements:

• Bachelor’s Degree in Computer Engineering or related discipline with at least 5 years of related experience
• Ability to provide technical support for computer systems, equipment, software and hardware
• Specialized in IT Security and systems (Firewall, NAC, Cloud security), Server and Storage Administration (NetApp, Switch), Virtualization Technologies (VMware, Hyper-V) and IT Cloud Admin (Azure, AWS)
• Certification in IT Project Management, Microsoft or Cisco Certifications and Cloud IT Management (Azure, AWS) preferred
• Proficient in Microsoft Office applications
• Team player with strong sense of ownership
• Possess good communication and coordination skills
• Able to perform overtime when required