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Who we are
Crédit Agricole Corporate and Investment Banking (CA-CIB) is the CIB arm of Crédit Agricole Group, world’s 11th largest bank by total assets.
Our Singapore center is one of the three main IT Hubs for CA-CIB’s worldwide business. We work daily with international branches located in 33 countries by:
- Envisioning and preparing the Bank’s futures information systems
- Partnering and supporting core banking flagships and transverse areas in their large-scale development projects.
- Providing premium In-house Banking applications
This unique positioning empowers us to bring our core banking business a sustainable competitive advantage in the market.
We seek innovative and agile people sharing our mindset to support ambitious and forthcoming technological challenges.
Position
In a challenging and multicultural environment, we seek a motivated and skilled IT business analyst to join our GIT/ISAP/DEC – Digital Excellence Center.
Mission: on a portfolio of transversal projects for various business lines, design, develop and document solutions. Guaranty the alignment between users' needs and products delivered (in-house solutions). You will intervene during the project life cycle within a fully integrated team in Singapore.
In the role of IT Business Analyst, you will interface with key stakeholders and other IT teams to apply your proficiency across different stages of the Software Development Life Cycle (SDLC). You will be responsible for gathering and analysing requirements, building work breakdown structure, providing estimations with help from technical teams(s), quality control post-development, and steering UAT with end-users. The role is heavily focused on data analysis and design. You will work with multiply data sources and data representation on data warehouse. A successful candidate will drive innovative ideas across the team, reframe thinking, build consensus, and co-create values by delivering passion for innovation. You will be part of a learning culture where teamwork and collaboration are encouraged, excellence is rewarded, and diversity is respected and valued.
Main responsibilities
- Liaise with project stakeholders (onshore IT teams and business users) in defining detailed functional specifications and clarifications.
- Proactively communicate and collaborate with stakeholders to analyze information needs and functional requirements and deliver the following artefacts as needed: detailed functional specifications, use cases, test strategy and test cases.
- Analyze and transform business requirements into solutions with the help of Development teams.
- Prepare, maintain and communicate functional documentation.
- Plan, prepare and execute the qualification strategy and tests of the target solutions.
- Perform System Integration Testing (SIT) before allowing transition to the User Acceptance Testing (UAT) phase.
- Identify test data required to complete the test activities.
- Steering of the User Acceptance Tests (UAT) and reporting status to project stakeholders.
- Report and escalate key risks and issues related to project execution to the project manager.
- Deliver thoroughly tested products on time, up to production deployment.
- Support the project planning, schedules and milestones in coordination with project teams.
- L3 support, troubleshooting of production incidents.
- Work with large data volumes, analysis and troubleshoot of data anomalies/inconsistencies.
- Legal and Regulatory Responsibilities
- Comply with all applicable legal, regulatory and internal Compliance requirements, including, but not limited to, the Singapore Compliance manual and Compliance policies and procedures as issued from time to time; Financial Security requirements, including, but not limited to, the prevention of Financial Crime and Fraud including reporting obligations to the Money Laundering Reporting Officer.
- Maintain appropriate knowledge to ensure to be fully qualified to undertake the role. Complete all mandatory training as required to attain and maintain competence
Requirements
This position requires a minimum of 4 years of relevant experience as an IT Business Analyst supporting the development of enterprise-wide complex information systems within major organizations, ideally in a banking environment.
- Hands-on experience of coordination between the business and IT teams (various locations) and as primary functional support for development teams.
- Strong ability to interpret business needs and translate them into requirements.
- Knowledge in software development life cycle and software testing life cycle.
- Experience in writing test documents and performing functional tests.
- Risk awareness, ability to evaluate and predict risks and drawback of target solution.
- Identify and determine enhancements to improve business processes and to mitigate/reduce risks.
- Proficiency in SQL database queries (complex queries).
- Ability to prepare dataset for analysis and validation purposes.
- Strong experience in working with Microsoft Office tools, JIRA.
