Apply on
Contract Duration: 8 Months
Description
The Account Management team is a sales team that is part of Meta’s Global Business Group. This team is focused on connecting every business in the world with their customers on Facebook and then helping them grow through solutions like Facebook Pages and Advertising. Account Managers are directly responsible for building relationships and helping clients drive business results on Facebook through consultation, education, and support. Ideal candidates will have the ability to drive marketing strategy coupled with a willingness to roll up their sleeves and execute the tactics. Success in this position requires exceptional consultative sales, coaching, and client service skills; a willingness to experiment; the ability to thrive in a dynamic, team-focused environment; and a drive for helping others achieve results
RESPONSIBILITIES
• Become an expert in Meta’s solutions for businesses of all sizes and adapt recommendations quickly to suit varying client needs
• Grow revenue, educate and deliver consultative support to strategic clients and partners
• Work directly with advertisers to achieve greater business results across our family of apps through best practice adoption and advertising campaigns performance improvement
• Troubleshoot and resolve account issues in a timely manner
• Gather advertiser feedback to enhance current and future ad products
• Work cross-functionally within sales and other Meta organizations to drive revenue and increase customer satisfaction
• Represent Meta at conferences, events or through webinars
MINIMUM QUALIFICATIONS
• 2-4 years of experience in account management, digital marketing or sales, preferably in Ecommerce industry.
• Proven sales experience, and able to consistently meet or exceed quarterly targets
• Ability to communicate, present and influence all levels of the client organization and build lasting relationships with clients
• Strong problem solving and quantitative analytical skills. Able to effectively prioritize and manage tasks within a fast-paced environment while maintaining strict attention to details
• Fluency in Mandarin is essential as the successful candidate will manage accounts and clients whose usual business language is Mandarin
PREFERRED QUALIFICATIONS
• Fluency in Cantonese is preferred as the successful candidate will manage accounts and clients whose usual business language is Cantonese
