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Executive Assistant, Group Medical Records Office

Salary undisclosed

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Job Description

The shortlisted candidate is to ensure timely completion of medical reports and the medical information is released in accordance with the hospital policy.

Duties And Responsibilities

  • Register and process medical report requests, including cashier function for medical report payment. Handle all email, phone and mail enquiries pertaining to medical reports.
  • Follow-up with doctors on incomplete medical report requests.
  • Execute administrative duties pertaining to all medical report requests.
  • Manage and resolve urgent and/or difficult cases to ensure that medical reports reach requestor within the stipulated timeline.
  • Retrieve medical records to facilitate report writing and/or records duplication requests from law firms and government agencies.
  • Conduct quality check on medical report before release.
  • Any adhoc assignment as assigned by the supervisor.


Requirements

  • Possesses minimally a Diploma education qualification.
  • Preferably at least 1-2 years of experience in healthcare/hospitality/government industry with administrative or customer service experience.
  • Proficient in Microsoft Outlook, Word and Excel.
  • Excellent communication and interpersonal skills.
  • Service oriented and customer focused.
  • Positive working attitude, team player and willing to learn.