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This is a full-time on-site role for a Style Consultant and Operations Associate at code.d. The role involves providing fashion/beauty consulting services, communicating with clients, and offering exceptional customer service. You will play a crucial role in both analyzing clients' style preferences and assisting with various operational tasks to ensure smooth business operations. This position offers a unique blend of creativity and administrative duties, making it ideal for individuals who thrive in dynamic environments.
Qualifications
- Strong Communication and Customer Service abilities
- Ability to work well in a diverse and multicultural environment
- Excellent interpersonal skills
- Detail-oriented with a keen eye for style
Requirements
- Strong passion for personal style, fashion, and beauty, with a keen interest in latest trends and industry
developments.
- Excellent communication and interpersonal skills, with the ability to connect with clients and colleagues
across diverse backgrounds.
- Highly organized and adaptable with a proactive approach to problem-solving and multitasking.
- Sharp eye for detail and aesthetics, able to discern subtle differences in color and style preferences to deliver tailored recommendations.
- Presentable and confident demeanor, with a natural flair for delivering outstanding customer service
and fostering a welcoming environment.
Responsibilities
- Conduct comprehensive color/style analysis consultations with clients to determine their seasonal color
palette and provide personalized recommendations.
- Assist in managing day-to-day operations, including appointment scheduling, client communication,
and inventory management.
- Support marketing efforts by contributing to social media content creation, promotional campaigns, and
more.
- Coordinate workshops, events, and other outreach activities to engage with potential clients and
expand our customer base.
- Maintain accurate records of client interactions, preferences, and feedback to enhance the overall
customer experience.
- Collaborate with the team to continuously improve processes and implement best practices for
efficiency and effectiveness.
Bonus Skills (Good to have)
- Basic makeup application skills
- Comfortable speaking in front of a camera or an audience
- Fluency in Mandarin and familiarity with platforms XiaoHongShu, Lemon8 and TikTok
- Strong knowledge of current fashion trends and styling techniques
- Client liaison experience or background