Operations Executive

Job Description & Requirements

· Responsible and accountable for effectively managing the day-to-day operations/allocated contract sites and staffs by providing highest quality to employees and Clients

· Conduct security and safety risk assessment surveys of the assignments allocated

· Conduct investigations and vet incident reports submitted by the security team and prepare AAR of the incident

· Ensure all site requirements according to the site file and in compliance with PLRD requirements

· Ensure 100% compliance of security personnel deployed to contractual headcount, turnout and bearing, discipline, licensing conditions and code of conduct

· Ensure prompt distribution of site officers welfare items, stationaries, equipment’s, memos. Letters and forms

· Ensure all leave application forms hardcopy or electronically with MCs or any other letters such as resignation are being followed up and delivered to HQ

· Ensure monthly report for every sites are being delivered to Clients and documents submitted for billings

· Submission of weekly roster for all sites allocated are promptly updated

· Overall in-charge of day-to-day operations of security personnel redeployment to the sites preventing shortfalls

· Conduct OJT training for new hires and conduct refresher on SOP

· Handle workplace investigation, grievance and discipline

· Plan and schedule training for security personnel in alignment with PWM requirements

· Plan and conduct periodic exercises minimum 1 Exercise Drill/TTX per site to ensure the vigilance and operational capabilities of security personnel

· Assist with recruitment and selection of security personnel

· Manage and review security procedures

Client Liaison:

Maintain good working relationship with Clients

Constant engagement with Clients for feedbacks on security performance

Ensure service deliverables are met

Initiate service recovery where appropriate and promptly

Promptly address all outstanding issues

Attend to clients’ complaints, feedbacks and queries

No experience in the Security Industry are welcome.

Minimum Diploma/Degree qualification from reputable institutions.

Candidates with a background as Commissioned Officers from the Singapore Armed Forces (SAF) or Senior Officers from the Singapore Police Force (SPF) are encouraged to apply.

Possess own vehicle with class 3 license is an advantage

*Only shortlisted candidates will be contacted