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Business Operations Manager

Salary undisclosed

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We are seeking a highly skilled and proactive Business Operations Manager to support our Managing Director (MD) in various operational, administrative, and project management capacities. The successful candidate will act as a crucial liaison between the MD and the management team, ensuring effective communication and seamless execution of key projects and initiatives. This role requires a blend of strategic thinking, exceptional organizational skills, and the ability to manage high-level executive support.

Responsibilities

  • Serve as a primary point of contact and bridge between the MD and the management team, facilitating clear and effective communication, ensuring alignment and close tracking of issues/actions.
  • Manage the MD’s calendar, scheduling meetings, appointments, and other engagements.
  • Prepare and organize meeting notes, action items, reports, and presentations to support the MD’s activities.
  • Lead and oversee org-wide projects as directed by the MD, ensuring timely and successful completion.
  • Monitor progress on key initiatives, providing regular updates and reports to the MD and relevant stakeholders.
  • Identify potential issues or roadblocks, propose solutions, and implement alternatives to keep projects on track.
  • Streamline and optimize office and meeting operations and procedures to enhance overall efficiency and effectiveness.
  • Support company-wide internal communication sessions, such as townhalls, ensuring the smooth flow of information to employees.

Requirements

  • Bachelor’s degree in Business Administration, Project Management, or a related field
  • 7+ years of experience in project management and/or executive support preferably within the tech or professional services industry.
  • Proven track record of managing high-level executive support, process improvements and project management of strategic initiatives.
  • Exceptional organizational, multitasking, and problem-solving skills.
  • Strong written and verbal communication abilities, with an aptitude for stakeholder management.
  • High degree of professionalism, confidentiality, and integrity.