IT Operation

About Us:

@ASK Training Pte Ltd is a leading provider of high-quality training and development programs. We are committed to delivering exceptional learning experiences to help individuals and organizations achieve their goals. We are seeking a dedicated IT & Facilities Executive to join our dynamic team and contribute to our mission.

Job Summary:

The Operation Executive will be responsible for overseeing and managing the company's IT Infrastructure, as well as ensuring the effective and efficient operation of the company’s facilities. This role requires a proactive and detail-oriented individual with a strong background in IT and facilities management.

Key Responsibilities:

IT Management:

• Manage and maintain IT infrastructure, including M365 administration, networks, and hardware.
• Provide technical support to end-users on various technical issues and problems relating to end-user devices (e.g., desktop/laptop computers, printers, scanners, mobile devices, videoconferencing equipment, projectors) and software such as Microsoft Office and emails.
• Setup and deploy new desktop / laptop computers and the associated software.
• Ensure data security and backup procedures are in place and functioning correctly.
• Manage IT projects, including system upgrades, installations, and migrations and future implementation.
• Coordinate with external vendors for IT-related matters.
• Maintain and up-keep IT equipment inventory and documentation, in compliance with IT policies and procedures. Responsible for hardware and software licensing and compliance.
• Track and manage the lifecycle of all IT assets.
• Conduct regular audits to ensure asset integrity and compliance with company policies.
• Perform other ad-hoc duties as assigned.

Facilities Management

• Oversee the maintenance and operation of office facilities and equipment.
• Handle facility-related emergencies and issues promptly.

Requirements:

• Diploma in Information Technology or a related field.
• Minimum of 2 years of experience in IT management.
• Proficient with Windows operation systems, M365.
• Technical knowledge of IT systems, networks, and hardware.
• Excellent problem-solving and analytical skills.
• Strong organizational and project management skills.
• Ability to work independently and as part of a team.
• Good communication and interpersonal skills.

Working hours:

Monday – Friday 8.30AM to 6:00PM