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Client Advisor

Salary undisclosed

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A career in Maison Valentino is your chance to grow in a reality where business and creativity meet and thrive in an inclusive, and open-minded community.

Maison Valentino believes in a colleague-centric approach, where our contribution and behaviors as individuals are the secret of our success as a community. Each Valentino colleague is crucial to guarantee that every need in Valentino is met with mastery, creativity, uniqueness, and care.

Expectations on Role and Responsibilities:

• Focuses on development and retention the existing clients; recruitment of new and potential ones.

• Contributes to the store business through excellent clienteling and reaching KPIs goals

(conversion rate, cross selling, AVT, upselling, strategic zoning).

• Deliver the Valentino Couture Service.

• Naturally integrates digital tools in selling and clienteling activities.

• Actively participates to the sales in partnership and OTO appointment routine.

Key competencies:

• Has a collaborative mindset.

• Ensures product good maintenance, replenishment on the floor.

• Has excellent communication and storytelling skills.

• Is able to sell all categories.

The Valentino ecosystem is home to a wide and extraordinary pool of talents, each colleague contributing with their unique attributes, nurturing a culture of inclusivity and equality. Inspiring sense of belonging, passion and engaging colleagues are the bases of our inclusive and multifaceted world.