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Responsibilities
- Project deployment for customers' Enterprise IT Network Services.
- Work closely with Project Manager to fulfil project deliverables.
- Perform the role of Project Lead for projects.
- Documentation skills include creating and updating detailed solution design, installation and maintenance documents.
- Develop test cases and conduct proof of concept tests on new software and hardware prior to upgrade/deployment.
- Establish TAC cases with principal vendor in complex problem till resolved.
- Preferably with good knowledge and hands on experience in the following areas:
- Design, planning, integration, implementation and validation.
- System integration and implementation project lifecycle.
- Troubleshooting and problem identification.
- Support of applications and IT infrastructures.
- LAN/WAN/WLAN: Cisco/Alcatel router, Enterprise/DC switches, WLC.
- Network Security Solutions: Fortinet, Checkpoints, Cisco IPS/IDS, Cisco ASA, Cisco Firepower, Cisco ISE, Aruba Clearpass, Cisco ESA, Cisco WSA, Cisco SMA.
- Network Monitoring: SolarWinds, Alcatel Omni-Vista.
- Network Appliances based: Infoblox DNS/DHCP, F5 LTM/GTM, A10 LTM.
- Preferably with Cisco certification, Alcatel certification, F5 LTM & Network Security products.
- Experience with LAN, WAN, WLAN, Data and Security networking in implementation.
- Fast-paced environment
- Proven analytical and problem-solving abilities.
- Highly self-motivated and directed, with keen attention to detail.
- Experience working in a team-oriented, collaborative environment.
- Good communication and writing skills.
- Able to work flexible hours especially during after-office hour scheduled maintenance windows.
- Strong customer service orientation.
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