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Clinical Product Specialist (Orthobiologics)

Salary undisclosed

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At Transmedic, a company of EBOS Med Tech, we believe healthcare professionals and patients should have access to world-leading medical devices, whilst ensuring long-term economic sustainability within the healthcare system. As a leading independent distributor of medical technology, we bring innovative medical solutions to healthcare professionals by partnering with world leading companies who share our vision for innovation.

Core Responsibilities

  • Provide clinical support & trouble shooting of medical equipment to doctors, nurses, and other KOLs
  • Assist medical professionals to become familiarised with the medical equipment (merits, proper clinical procedures, and usages of the devices)
  • Organise and conduct training sessions - perform on-site and on-the-job training on the principal’s products to health professionals in hospitals
  • Answer any queries relating to the product range
  • Monitor and promote utilisation of products
  • Participate in training opportunities to be updated on product knowledge and market trends (workshops, training, conferences)
  • Participate in case reviews - attend procedures in operating rooms of the hospital when needed
  • Act as a clinical support consultant to surgeons and operating room staff during surgical procedures in the safe and proper use of Orthopaedic and/or Orthobiologics products and related surgical techniques
  • Provide coordination and logistic support in properly ordering, transporting, setting up and reassembling surgical instrument sets inside sterile processing departments at hospitals and surgery centres
  • Identify business opportunities and develop strategic accounts
  • Establish strong relationships with various KOLs to promote products
  • Work closely with principals to be equipped with relevant understanding of new technology and devices in the Orthopaedic/Orthobiologics department
  • Participate in promotional activity to increase product awareness in the market
  • Develop and implement plans for the product line (make recommendations into current product pipeline)
  • Actively participate in workshops and trainings to gain in-depth understanding of technologies and devices
  • Hold a credible dialogue audience ranging from surgeons to consultants and key decision-makers
  • Ensure consistent sales growth
  • Ensure that customers are provided with high quality care & attention throughout the sales & service process of medical technology procured

Pre-Requisites (Qualifications & Experience)

  • Diploma or Degree in Nursing, Biomedical, Biotechnology, Biochemistry or Medical Technology or Science
  • Candidates with nursing background will be an advantage
  • Able to travel overseas if required
  • Able to work overtime as and when required (includes weekends)
  • Must be comfortable in supporting cases in Operating Theatres
  • Candidates with more than 1 year experience will have an added advantage
  • Fresh grads are welcome to apply
  • MS Office Application (Word, Power Point, Excel)
  • Good understanding of the market and product offerings.
  • Good communication and interpersonal skills.
  • Partnership development and strategic stakeholder engagement
  • Ability to work collaboratively with cross-functional teams.
  • Meticulous and detailed-orientated
  • Self-started and able to multitask
  • Aptitude to develop a clinical knowledge base and learn on the job
  • Critical thinker