Epicareer Might not Working Properly
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Please Turn on your JavaScript

Epicareer might not working properly because your browser javascript is turned off.

What is JavaScript?

JavaScript is like the magic behind making websites interactive. Basically, it makes Epicareer more enjoyable and engaging.
How do i turn this on?
Find tutorial for your browser below :
  1. Make sure the webpage is open.
  2. In the Safari app on your Mac, choose Safari > Preferences, then click Security.
  3. Make sure the Enable JavaScript checkbox is selected.
  4. Click Websites.
  5. On the left, click Content Blockers.
  6. Make sure Off is chosen in the pop-up menu next to the website.
  7. On the left, click Pop-up Windows.
  8. Make sure Allow is chosen in the pop-up menu next to the website.
Visit Site here
  1. Open Chrome on your computer.
  2. Click. then Settings.
  3. Click Privacy and Security.
  4. Click Site settings.
  5. Click JavaScript.
  6. Select Sites can use Javascript.
Visit Site here
  1. If you're running Windows OS, in the Firefox window, click Tools > Options.
  2. Tip: If you're running Mac OS, click the Firefox drop-down list > Preferences.
  3. On the Content tab, click the Enable JavaScript check box.
Visit Site here
  1. Click the "Settings and more" icon at the top right of the Edge browser window.
  2. Click Settings.
  3. From the Settings menu, click Cookies and site permissions.
  4. Scroll down and click on JavaScript.
  5. In the JavaScript window, toggle the slider to "on" or "allowed."
  6. Close the Settings tab.
  7. Refresh the page.
Visit Site here
  1. Go to Settings.
  2. Click Advanced in the left sidebar, and click Privacy & security.
  3. Under Privacy and security, click Site settings.
  4. Click JavaScript.
  5. At the top, turn on or off Allowed (recommended).
Visit Site here
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Jobs or company...

Technical Support Engineer Tier 1

Salary undisclosed

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Action1 reinvents patch management with an infinitely scalable, highly secure, cloud-native platform configurable in 5 minutes—and it just works, with no VPN needed. Featuring unified OS and third-party patching with peer-to-peer patch distribution and integrated real-time vulnerability assessment, it enables autonomous patch compliance that preempts ransomware and security risks, all while eliminating costly routine labor. Trusted by thousands of enterprises managing millions of endpoints globally, Action1 is certified for SOC 2 and ISO 27001.

The company was founded by cybersecurity veterans Alex Vovk and Mike Walters, who previously founded Netwrix, which was acquired by TA Associates.

We're currently seeking a Technical Support Engineer Tier 1 to provide exceptional support and customer service to Action1 clients.

Responsibilities:

· Provide technical support to customers in a timely and efficient manner.

· Respond to customer inquiries via phone calls promptly.

· Ensure the product is fully functional after troubleshooting by following up with customers.

· Collaborate with the engineering team to swiftly resolve issues and concerns.

· Partner with the product team to integrate customer feedback into product improvements.

· Develop and maintain an internal knowledge base with helpful information and solutions.

· Continuously improve the customer support process for greater efficiency.

· Reproduce customer issues and escalate confirmed problems to the appropriate team.

· Coordinate and participate in direct customer meetings as needed to effectively troubleshoot and resolve issues.

Requirements:

· Candidate for this role must be able to work during APAC (New Zealand, Australia, Hong Kong) operating hours.

· Strong knowledge of Microsoft Windows operating systems

· Familiarity with PowerShell scripting, including the ability to be able to read and understand simple scripts.

· Demonstrated understanding in utilizing install switches for software deployment and configuration.

· Understanding of Microsoft Windows registry, how to read, write and modify, as well as create backup.

· Previous experience in technical support or customer service roles.

· Excellent problem-solving and communication skills.

· Proficiency in troubleshooting software.

Would be a plus:

· Familiarity with patch management solutions.

· Ability to analyze and interpret logs and events.

· Proficiency in Mac OS and/or Linux platforms.

· Knowledge and experience with Windows Group Policy, including configuration and management.

· Knowledge of Windows servers.

· Basic understanding of Windows Security model.

We offer:

  • A multitude of interesting challenges and opportunities.
  • Stable income and flexible working hours, opportunities for promotion.
  • An opportunity to participate in the company stock option plan.
  • Friendly and professional peers.

Join Action1 and be a driving force behind our success!

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