E-Commerce Manager | Jurong East
Salary undisclosed
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Job Description:
• Drive sales and grow market share on platforms like Shopee and Lazada.
• Set and achieve monthly sales targets in line with company goals.
• Manage product listings, SKUs, and inventory to keep platforms updated and optimized.
• Ensure timely order processing, deliveries, and returns.
• Resolve fulfillment issues with logistics and platform managers.
• Lead customer service to enhance satisfaction and handle replacements or refunds.
• Plan and execute digital marketing campaigns, including flash sales.
• Collaborate with the design team on marketing materials.
• Lead and mentor the e-commerce team, promoting collaboration and clear communication.
• Monitor inventory levels and optimize stock management.
• Prepare monthly sales reports and analyze key performance metrics.
• Improve e-commerce performance through data-driven strategies.
• Continuously enhance e-commerce workflows and office organization.
• Collaborate with other departments to align e-commerce with broader company initiatives.
• Liaise with new and existing platforms for market expansion.
Requirements:
• Diploma or Bachelor’s degree in Business, Marketing, E-Commerce, or a related field.
• Minimum of 3-5 years of experience in e-commerce or digital marketing, with a proven track record of managing e-commerce platforms.
• Strong understanding of SEO, digital marketing, and e-commerce best practices.
• Excellent leadership, communication, and organizational skills.
• Ability to analyze data and make strategic decisions to drive e-commerce success.
• Proficiency in web analytics tools (e.g., Google Analytics) and e-commerce platforms.
Working Day & Timing:
Monday to Friday: 9am – 6pm
Saturday: 9am – 1pm
• Drive sales and grow market share on platforms like Shopee and Lazada.
• Set and achieve monthly sales targets in line with company goals.
• Manage product listings, SKUs, and inventory to keep platforms updated and optimized.
• Ensure timely order processing, deliveries, and returns.
• Resolve fulfillment issues with logistics and platform managers.
• Lead customer service to enhance satisfaction and handle replacements or refunds.
• Plan and execute digital marketing campaigns, including flash sales.
• Collaborate with the design team on marketing materials.
• Lead and mentor the e-commerce team, promoting collaboration and clear communication.
• Monitor inventory levels and optimize stock management.
• Prepare monthly sales reports and analyze key performance metrics.
• Improve e-commerce performance through data-driven strategies.
• Continuously enhance e-commerce workflows and office organization.
• Collaborate with other departments to align e-commerce with broader company initiatives.
• Liaise with new and existing platforms for market expansion.
Requirements:
• Diploma or Bachelor’s degree in Business, Marketing, E-Commerce, or a related field.
• Minimum of 3-5 years of experience in e-commerce or digital marketing, with a proven track record of managing e-commerce platforms.
• Strong understanding of SEO, digital marketing, and e-commerce best practices.
• Excellent leadership, communication, and organizational skills.
• Ability to analyze data and make strategic decisions to drive e-commerce success.
• Proficiency in web analytics tools (e.g., Google Analytics) and e-commerce platforms.
Working Day & Timing:
Monday to Friday: 9am – 6pm
Saturday: 9am – 1pm
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