HR Operations Specialist

Job Summary: HR Operations is responsible for managing the day-to-day Payroll and HR Operations tasks for the Singapore

Responsibilities

• Accountable for processing payroll by ensuring that complete and accurate data is provided to the in-country payroll vendor (ICP)
• Performs all other duties as assigned related to local legal and statutory requirements, reporting or local legal processes (using Singpass where required)
• Monitors and ensures all payroll related deadlines are met and payments made on time by working closely with other teams as needed – finance, third party vendors and government agencies.
• Update and maintain various tools systems including time management and leave management systems.
• Support Work pass applications, renewals and terminations for foreign workers.
• Develop and maintain strong working relationships with our ICP, our HR outsourcing vendor (HRO) and our Iron Mountain Centers of Excellence (CoE) teams, as well as other stakeholders as required.
• Assist ICP, HRO and CoEs as needed on day-to-day inquiries and escalations.
• Provide Tier 3 process support for Payroll and HR Operations requests.
• Provide Work Force Administration support where required
• Coordinates with CoEs, HRO and ICP to ensure Tier 0 and Tier 1 documentation is maintained and work towards continuous improvement efforts where possible.
• Ensure processes for Payroll and HR operations are documented, up-to-date and maintained with regular reviews. This also includes manager and employee-facing How To guides.
• Provides input to and participates in educating process users (e.g., HRO suppliers, managers) on new processes and updates to existing processes
• Works closely with the relevant technology vendors, ICP and HRO suppliers to resolve specific issues
• Supports projects related to any change in HR or Payroll vendors if required
• Performs functional testing as required in systems (e.g.Workday), and other systems as needed
• Participates in root cause analysis efforts to address performance deficiencies or specific issues related to Payroll and HR Operations
• Consolidate pre-employment checks and keep P files maintained.
• Issue and keep track of assets and uniforms and other required inventory

Key Skills, Requirements and Competencies

• 5+ years’ experience in payroll area, preferable in international companies (working in Shared Services organisation will be an asset)
• Knowledge and understanding of Singapore legal regulations and statutory requirements
• Understanding of all required payroll cycle related reporting and obligations towards authorities
• Ability to assume responsibility for assignments and to perform them in accordance with minimal supervision
• Attention to details and high level quality, highly organized and able to work efficiently
• Ability to work under pressure and according to strict deadlines
• Demonstrating high values and ethics
• High degree of comfort with change, with the skill to easily shift priorities to meet business needs
• Comfort around working with different systems and reading and interpreting data.
• Flexibility and openness to learn new things
• Positive Team Work attitude
• Good communication skills in English
• Amenable to work for fixed-term role (contract role) for 1 year