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Roaming or Onsite positions
5-day work week / w CPF / w Leave Entitlement / w Performance Bonus
Duration: Renewal contract with benefit (AL, MC, Medical claim) & perm role
Responsibilities:
- Maintenance of IT peripherals including backup & recovery
- Set-up, installation, re-installation, or migration of IT peripherals
- Relocation of IT peripherals within premises
- Provide onsite support at the client's premise, remote support by phone & email, and standby support. Handling client's/ end-users IT related requests
- Troubleshoot hardware & software issues
- Users profile administration
- Interface with other IT maintenance vendors for problem reporting. Place a service call and follow up until the problem has been resolved.
- Installation and configuration of software according to customer standard
Requirement:
- Minimum ITE / Diploma in IT or equivalent
- At least 1-2 year(s) of working experience in IT field
- User support experience is preferred
- Basic networking support & support in the OS platform
- Have Customer Service Skills/ Good Communication Skills/ Team Player/ Take Initiative
- Able to work under pressure and in a fast-paced environment
Others:
- This might subject to the client’s office working hours
- Possible of OT depending on projects
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