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IT Support Engineer (West)

Salary undisclosed

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Job Requirements

  • Provide daily onsite IT support on hardware, networks and software to ensure timely resolution of customer issues.
  • Configuration of equipment to connect to corporate network and domain.
  • Ensure tasks performed are updated via ticketing system or team lead.
  • Follow and enforce IT, Security and acceptable use parties.
  • Provide training to users regarding the use of system and applications when needed.
  • Assist to maintain and keep track of IT assets for assigning to user and disposals.
  • Liaise with vendors on repair and maintenance of IT related equipment.
  • Deliver Windows deployment and migration projects.

Requirements

  • Min 3 years of Field Support Services experience supporting a large customer base.
  • Good knowledge of Windows OS and basic knowledge of systems and servers.
  • Proactive and meticulous attention to details.
  • ITIL knowledge is a plus.