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Business Operations Analyst

Salary undisclosed

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The mission of the Sales Strategic Planning & Operations (SSPO) group is to enable revenue growth through data-driven business strategies and efficient operations. We do this by being objective, trusted partners to the partnered organization(s) we work with. This is done through (1) a strong grounding and understanding of the data which underpins our business, (2) the ability to synthesize this with third-party or external data and insights; (3) through thought leadership, influence of strategic planning and cross-functional collaborations and (4) through stakeholder influence, even when none of us are in the room, through communication of standalone data-centered narratives, analysis and calls-to-action via dashboards and tools we develop or evolve. The Global Business Group (GBG) Sales Strategic Planning & Operations team is seeking a Business Operations Analyst role to enable revenue growth by producing data-centered narratives, analysis and calls-to-action via dashboards, and driving efficient operations across Sales processes.

Responsibilities

  • Business Insights: Conduct impactful analyses on major revenue, product, vertical, productivity, efficiency, market opportunity data and trends. Lead communication of these insights.
  • Scalable Insights: Maintain or create automated and actionable dashboards, workflows and tools that drive current and future rhythm of business actions.
  • Project/Process Management: Design and execute on a standard cadence of operations while also independently developing and managing project or program plans to support key stakeholder asks.
  • Hypothesis Development: Identify and solve strategic questions related to the organisation's largest regional business opportunities and related risks.


Minimum Qualifications

  • Bachelor's degree in a numerate or business-related subject (Business Management, Finance, Statistics, Finance, Accounting, Computer Science, Mathematics, Information Systems, etc.).
  • 8+ years' experience in business or sales operations, analytics or planning, preference for working experience across Asia-Pacific.
  • Demonstrated problem solving experience with experience providing practical business insights from large, complex data sets.
  • Proven experience in driving end-to-end strategy setting and implementation, including influencing senior stakeholder buy-in.
  • Advanced spreadsheet modelling skills, and adept in Microsoft/Google office tools.
  • Advanced SQL knowledge, and knowledge of at least one scripting language (R/Python). Knowledge in reproducing or scaling analyses.
  • Strong communication and presentation skills to executive leadership.


Business Group:

  • Part of the Sales Strategic Planning & Operations team which is the main internal partner to the sales organization.
  • This team enables revenue growth through data-driven business strategies and efficient operations
  • This role will be managing in-market channels (which manages top clients for APAC and GCR).
  • This role will be covering for 2 FTEs going away on parental leave, but we are not hiring their exact role since they are both market leads (1 covers APAC (non-GCR) and another covers GCR).
  • Running sales rhythm and managing BAU- e.g. sales cadence, QBR, sales and market insights, opportunity sizing, forecasting, weekly/monthly/quarterly reporting etc.
  • This is an analyst role - this CW should be data-independent (drawing insights and giving final recommendations)
  • Having storytelling ability - e.g. why is something important, what are implication, do we have to make tradeoffs?
  • Operations excellence - e.g. finding gaps in the process, drawing insights, identifying any issues and flagging them - having the ability to problem solve
  • Being solutions oriented - coming up with solutions and recommendations
  • Communication is key for this role - having the ability to present effectively to c-suite (e.g. country directors and industry heads)
  • Collaboration would be mainly in-region but potentially could also be with global teams (e.g. if a process is broken and it's owned by someone not in APAC, CW will need to reach out and work with the global POC)
  • Being flexibility and agile as anything can happen and they need to able to prioritize, problem solve and drive things forward.
  • Technical skills - being self-sufficient when retrieving data - mining data, pulling out dashboards, ability to harvest data, query data for drawing insights and provide recommendations/solutions.
  • Analytical skills - having a problem-solving mindset


We regret to inform that only shortlisted candidates will be contacted.

Job Reference: R22104900 Chloe Zheng Qimei

Allegis Group Singapore Pte Ltd, Company Reg No. 200909448N, EA License No. 10C4544