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Manager, Policy Administration

Salary undisclosed

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About Us

With over 40 years of industry experience, Howden Private Wealth is the preferred wealth planning partner to the world’s most respected private banks, family offices, law and tax advisory firms. As an independent life insurance broker, we specialise in procuring life insurance products (ranging from traditional universal life, to private placement life insurance policies) for UHNW individuals globally.

We have licensed representatives across Hong Kong, Singapore, Malaysia, Geneva, Zurich, Dubai and the U.S. As we are ardent believers in providing holistic solutions, being part of the Howden Group also enables us to help our UHNW clients address their other insurance needs (such as their art insurance to political risk insurance) globally through the Howden network.

The Howden Group is proud to build a business that brings together entrepreneurial teams with the best expertise and talent from all over the world. As the largest independent European broker with an international network, it strongly believes in putting its people first, knowing that profits will follow and clients are the ones who will truly benefit.

Job Responsibilities

  • Handle all documentation pertaining to death claims, surrender/partial surrender, policy loans, transfer of loans (Bank to Bank), ownership transfers, policy changes (e.g. Change in address/change in beneficiaries etc.), and all other in-force requests
  • Prepare Annual Review Packs requested by Consultants
  • Request Annual Statements, CSV Letters, In-force Illustrations upon request from clients/referral partners/Consultants
  • Update HPW/bank’s report (Ad-hoc request)
  • Maintain and update the list of premiums due (multi-pay)
  • Prepare/send premium invoices for premiums due
  • Follow up on premium payment and documentation where required
  • Respond to all emails sent to the servicing email in a timely and accurate manner
  • Maintain and update the Dynamics / Master list of all existing policies
  • Liaise with bankers, trustees, insurance carriers and clients on all policy servicing documentation
  • Maintain and updating library for Carriers’ forms and checklist
  • Any other ad-hoc task as required by the department

Job Requirements

  • Degree holder, preferably with professional insurance qualifications
  • Minimum 3 to 5 years of relevant work experience, with knowledge in life insurance
  • Proficient in Microsoft Office
  • Strong organisational and communication skills
  • Ability to multi-task, strong organizational and problem solving skills
  • Team player and strong interpersonal skills
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