Epicareer Might not Working Properly
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Please Turn on your JavaScript

Epicareer might not working properly because your browser javascript is turned off.

What is JavaScript?

JavaScript is like the magic behind making websites interactive. Basically, it makes Epicareer more enjoyable and engaging.
How do i turn this on?
Find tutorial for your browser below :
  1. Make sure the webpage is open.
  2. In the Safari app on your Mac, choose Safari > Preferences, then click Security.
  3. Make sure the Enable JavaScript checkbox is selected.
  4. Click Websites.
  5. On the left, click Content Blockers.
  6. Make sure Off is chosen in the pop-up menu next to the website.
  7. On the left, click Pop-up Windows.
  8. Make sure Allow is chosen in the pop-up menu next to the website.
Visit Site here
  1. Open Chrome on your computer.
  2. Click. then Settings.
  3. Click Privacy and Security.
  4. Click Site settings.
  5. Click JavaScript.
  6. Select Sites can use Javascript.
Visit Site here
  1. If you're running Windows OS, in the Firefox window, click Tools > Options.
  2. Tip: If you're running Mac OS, click the Firefox drop-down list > Preferences.
  3. On the Content tab, click the Enable JavaScript check box.
Visit Site here
  1. Click the "Settings and more" icon at the top right of the Edge browser window.
  2. Click Settings.
  3. From the Settings menu, click Cookies and site permissions.
  4. Scroll down and click on JavaScript.
  5. In the JavaScript window, toggle the slider to "on" or "allowed."
  6. Close the Settings tab.
  7. Refresh the page.
Visit Site here
  1. Go to Settings.
  2. Click Advanced in the left sidebar, and click Privacy & security.
  3. Under Privacy and security, click Site settings.
  4. Click JavaScript.
  5. At the top, turn on or off Allowed (recommended).
Visit Site here
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Jobs or company...

Customer Success Specialist (Fintech)

Salary undisclosed

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Key Responsibilities:

  • Respond to clients' inquiries and provide timely resolutions via hotline and email, including product and technical queries.
  • Thoroughly investigate and follow up on customer complaints, coordinate with relevant internal departments to identify appropriate solutions, escalate to technical team when necessary.
  • Proactively escalate issues when necessary, ensuring prompt attention and resolution to critical matters while keeping clients informed throughout the process.
  • Collect, analyse, and report on customers' opinions, preferences, and pain points, serving as a vital link between clients and the business.
  • Promptly escalate urgent issues and suggest improvement opportunities, contributing to continuous enhancement of products and services.
  • Develop and implement strategies aimed at increasing customer satisfaction, such as personalized engagement initiatives, educational resources, or process optimizations.
  • Cultivate lasting relationships with clients by understanding their evolving needs, anticipating challenges, and proactively offering tailored support and solutions.

Requirements:

  • Bachelor's degree in Business Administration, Finance, or a related field.
  • Minimum of 3 years of solid experience in customer success, client servicing or account management, preferably within the payment services industry or ecommerce marketplaces.
  • Demonstrated understanding of payment processing, online marketplaces, and related regulatory environments.
  • Excellent organizational skills with the ability to manage multiple priorities and deadlines.
  • Excellent verbal and written communication, with the capacity to convey complex information clearly and concisely.
  • Proven ability to establish and nurture rapport with clients, building trust and fostering long-term partnerships.
  • Ability to work collaboratively in a fast-paced, cross functional environment.
  • Demonstrated adaptability to changing circumstances and willingness to learn new skills and technologies to stay ahead in a rapidly evolving industry.
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