Assistant Manager, BD Sales Operations & Support
Salary undisclosed
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Job Responsibilities
Values and Attributes
- Perform customer facing functions such as Meet & Greets and Send offs, assist with patron engagements.
- Enable the sales team by delivering end to end revenue support to achieve the overall department’s sales goals.
- Responsible to carry out business operational matters related with International Marketing
- Response and resolve internal and external enquiries where applicable in a timely and professional manner.
- Collaborate with Special Events team and coordinate with Sales team to ensure smooth execution of each event and promotion.
- Gather guests’ post-event feedback and submit it to the Special Events team with the objective of enhancing the effectiveness of future events and promotions.
- Collaborate closely with internal team and relevant departments to ensure seamless customer experience.
- Provide accurate information to the teams in alignment with all applicable guidelines and policies.
- Establish and maintain effective communication with internal teams and other departments.
- Enable and support a culture of communication, collaboration and knowledge sharing to help build constructive, dynamic teams that exhibit the Marina Bay Sands core values.
- Adapt to changes and ensure adherences to organizational operating procedures, policies, and service standards.
Values and Attributes
- Highly motivated and self-manageable in a collaborative work culture
- Adept at multi-tasking and prioritization of tasks
- Embrace challenges and overcomes obstacles with a positive attitude
- Possess the ability to handle conflicts and solve problems in a fast pace and teamwork environment
- Seek continuous learning and improvement in personal and professional capacities
- High School Degree, College Degree is preferred
- Minimum 2 years’ experience in the field of Casino Marketing
- Proficient in the use of Microsoft Office applications
- Knowledge of ACSC, Opera as well DexRM system is preferred
- Strong verbal and written communication skills in English
- Ability to perform rotating shift work and work on public holidays and weekends
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