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Information Technology Support Engineer

Salary undisclosed

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Roaming or Onsite positions

5-day work week / w CPF / w Leave Entitlement / w Performance Bonus

Duration: Renewal contract with benefit (AL, MC, Medical claim) & perm role

Responsibilities:

  • Maintenance of IT peripherals including backup & recovery
  • Set-up, installation, re-installation, or migration of IT peripherals
  • Relocation of IT peripherals within premises
  • Provide onsite support at the client's premise, remote support by phone & email, and standby support. Handling client's/ end-users IT related requests
  • Troubleshoot hardware & software issues
  • Users profile administration
  • Interface with other IT maintenance vendors for problem reporting. Place a service call and follow up until the problem has been resolved.
  • Installation and configuration of software according to customer standard

Requirement:

  • Minimum ITE / Diploma in IT or equivalent
  • At least 1-2 year(s) of working experience in IT field
  • User support experience is preferred
  • Basic networking support & support in the OS platform
  • Have Customer Service Skills/ Good Communication Skills/ Team Player/ Take Initiative
  • Able to work under pressure and in a fast-paced environment

Others:

  • This might subject to the client’s office working hours
  • Possible of OT depending on projects
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